At mg77, your personal data is handled with the same precision and care we put into our gaming platform. This Privacy Policy explains in plain, straightforward terms what data we collect, why we collect it, how it is used, and what rights you have as a player registered on the mg77 platform in Pakistan.
Six core principles that define how mg77 handles your personal information — built on transparency, security, and respect for your rights as a player.
mg77 never sells, rents, or trades your personal information to third-party marketers. Your data is yours — we use it only to operate and improve the services you signed up for.
All data transmitted between your device and mg77's servers is protected using industry-standard TLS encryption. Sensitive account and payment data is encrypted at rest using AES-256.
We collect only the data we genuinely need to operate your account, process payments, verify identity, and comply with legal obligations. No unnecessary data collection — ever.
mg77 retains your personal data only for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law and regulatory obligations. Data no longer needed is securely deleted.
You have the right to access, correct, and request deletion of your personal data at any time. mg77 responds to all verified data requests within 10 business days through our dedicated support channel.
mg77 operates in accordance with international gaming license data protection standards and applies data handling practices consistent with globally recognised privacy frameworks applicable to Pakistani users.
This Privacy Policy ("Policy") is issued by mg77 ("mg77", "we", "us", "our"), the operator of the online gaming platform accessible at mg77.pro and its associated mobile application (collectively, the "Platform"). This Policy describes how mg77 collects, uses, stores, shares, and protects personal data relating to individuals who register an account, visit the Platform, or interact with any of our services ("you", "User", "Player").
By registering an account on the mg77 Platform or by continuing to use it, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must discontinue your use of the Platform immediately.
Important: This Policy should be read together with mg77's Terms & Conditions and any game-specific rules published on the Platform. Together, these documents form the complete agreement between you and mg77 regarding your use of the Platform.
mg77 is committed to handling all personal data with the highest standards of integrity. Whether you are logging in from Karachi, Lahore, Islamabad, Faisalabad, or anywhere else across Pakistan, the same data protection standards apply to your account without exception.
mg77 collects only the personal data that is strictly necessary for the operation of our Platform and the delivery of our services. The categories of personal data we may collect are as follows:
When you register an account on the mg77 Platform, we collect: your full legal name, date of birth, gender, Pakistani CNIC number or passport number, residential address (including city and province), nationality, and a copy of your government-issued photo identification document for KYC verification purposes.
We collect your primary email address, Pakistani mobile phone number, and any secondary contact details you voluntarily provide. These are used for account communications, security alerts, and customer support responses.
To process deposits and withdrawals, mg77 collects: your preferred payment method details (such as your JazzCash or EasyPaisa account number, bank account details for HBL, UBL, Meezan Bank, Allied Bank, or SadaPay, or your USDT TRC20 wallet address), transaction history, and deposit and withdrawal records. mg77 does not store full debit or credit card numbers on its servers.
We collect records of your gaming activity on the Platform, including bets placed, games played, session durations, bonus usage, win and loss records, and account balance history. This data is used for account management, dispute resolution, and responsible gaming monitoring.
When you access the mg77 Platform, we automatically collect certain technical information, including: your IP address, device type and model, operating system and version, browser type and version, mobile network operator, unique device identifiers, and time zone settings.
We collect information about how you navigate and interact with the Platform, including pages visited, features used, search queries entered, click patterns, and referral source data. This information helps mg77 improve the Platform experience for all users.
If you contact mg77's customer support team via live chat or email, we retain records of those communications, including the content of messages, timestamps, and any attachments provided, for quality assurance and dispute resolution purposes.
mg77 collects personal data through the following channels:
mg77 uses the personal data it collects for the following specific purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, Contact, Account Activity |
| Identity verification (KYC/AML compliance) | Identity, Financial, Communications |
| Processing deposits and withdrawals | Identity, Financial, Technical |
| Customer support and dispute resolution | Identity, Account Activity, Communications |
| Responsible gaming monitoring and enforcement | Account Activity, Technical, Behavioural |
| Fraud prevention and security | Identity, Technical, Financial, Behavioural |
| Platform improvement and analytics | Technical, Behavioural, Usage |
| Regulatory reporting and legal compliance | Identity, Financial, Account Activity |
| Promotional communications (with consent) | Contact, Account Activity |
mg77 does not use your personal data for any purpose beyond those listed above. Where we intend to use your data for a new purpose not covered by this Policy, we will notify you in advance and, where required, seek your explicit consent.
mg77 processes your personal data on the following legal grounds:
mg77 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your personal data only in the following limited and controlled circumstances:
mg77 engages carefully vetted third-party service providers who assist in delivering the Platform's services. These include KYC and identity verification providers, payment processors, cloud hosting infrastructure providers, cybersecurity monitoring services, and customer support platform operators. All service providers are bound by strict contractual data processing agreements that prohibit them from using your data for any purpose other than providing the contracted service to mg77.
mg77 may be required to disclose your personal data to regulatory authorities, financial intelligence units, law enforcement agencies, or courts of competent jurisdiction where required by law, a valid court order, or a legitimate regulatory request. mg77 will notify you of any such disclosure to the extent permitted by law.
In the event of a merger, acquisition, restructuring, or sale of all or part of mg77's business assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified via your registered email address prior to any such transfer, and the successor entity will be bound by this Policy or a substantially equivalent successor policy.
mg77 may share your data with third parties in circumstances not covered above where you have given your explicit, informed, and freely given consent to such sharing. You may withdraw such consent at any time by contacting mg77 support.
No Data Selling: mg77 has never sold personal data to advertisers, data brokers, or marketing companies, and has no intention of doing so. This commitment is absolute and applies to all user data collected on the Platform.
mg77 uses cookies and similar tracking technologies to operate certain essential functions of the Platform and to improve the overall user experience. The types of cookies we use are as follows:
You may manage your cookie preferences through the cookie settings panel available on the Platform. Withdrawing consent for non-essential cookies will not affect your ability to access your account or use core gaming features.
mg77 retains your personal data for the periods described below, after which it is securely deleted or anonymised in accordance with our data destruction procedures:
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity & KYC Documents | 5 years after account closure | AML / regulatory requirement |
| Financial Transaction Records | 5 years after transaction date | AML / tax compliance |
| Account Activity & Gaming Records | 3 years after account closure | Dispute resolution / legal |
| Customer Support Communications | 2 years after last interaction | Quality assurance / legal |
| Technical & Device Logs | 12 months from collection | Security / fraud prevention |
| Marketing Consent Records | Until consent withdrawn + 1 year | Consent management |
Where mg77 is involved in legal proceedings or a regulatory investigation that involves your data, the relevant data will be retained for the duration of those proceedings regardless of the standard retention periods above.
mg77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security infrastructure includes:
While mg77 takes all reasonable and practicable steps to protect your personal data, no security system is entirely impenetrable. In the unlikely event of a data breach that affects your personal data, mg77 will notify you via your registered email address within the timeframe required by applicable regulations, and will take all necessary steps to contain and remediate the breach.
As a registered mg77 user, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the mg77 support team via live chat or at [email protected]. mg77 will respond to all verified requests within 10 business days.
Identity Verification for Data Requests: To protect your data from unauthorised disclosure, mg77 will require identity verification before fulfilling any data access, rectification, or erasure request. This typically involves confirming your registered email address and CNIC number or passport number.
The mg77 Platform is strictly intended for users who are 21 years of age or older. mg77 does not knowingly collect personal data from any individual under the age of 21. The Platform employs age verification checks during the registration process, and accounts found to belong to persons under 21 will be immediately suspended and all associated data deleted in accordance with our data destruction procedures.
If you are a parent or guardian and believe that a person under the age of 21 has registered an account on the mg77 Platform using false information, please contact us immediately at [email protected]. mg77 will investigate all such reports promptly and take appropriate action, which may include immediate account closure and deletion of all associated personal data.
The mg77 Platform integrates with carefully selected third-party service providers to deliver payment processing, identity verification, customer support, and platform analytics. While mg77 takes all reasonable steps to ensure these providers meet appropriate data protection standards, mg77 cannot accept responsibility for the independent privacy practices of third-party providers beyond the scope of the data processing agreements in place.
mg77 does not embed third-party advertising networks, social media tracking pixels, or external marketing analytics tools that would result in your personal data being shared with advertisers or data brokers. All analytics conducted on the Platform are for internal service improvement purposes only.
mg77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where any amendment materially affects your rights or the way in which we process your personal data, mg77 will provide advance notice by email to your registered address and by prominent notice on the Platform prior to the amendment taking effect.
The date of the most recent revision will always be displayed at the top of this Policy. Your continued use of the mg77 Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this Policy, you must cease using the Platform and may request account closure in accordance with the Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or mg77's data protection practices, please reach out to our dedicated support team through any of the following channels:
For formal written data protection complaints, please include your registered account username, a clear and detailed description of your concern, any relevant dates and transaction or communication references, and your desired resolution. mg77 treats all data-related complaints with strict confidentiality and handles them in accordance with our internal data protection complaints procedure.
mg77 is committed to resolving all data protection concerns fairly and promptly. If you are not satisfied with our response to a formal complaint, you may escalate the matter through the dispute resolution procedures established under mg77's applicable licensing framework.
Now that you know exactly how mg77 protects your personal information, enjoy Pakistan's most trusted online gaming platform with complete confidence. 21+ only. Play responsibly.